HeERO - Harmonised eCall European Pilot

Click here to visit the official HeERO website!

HeERO addresses the pan-European in-vehicle emergency call service "eCall" based on 112, the common European Emergency number. During three years (January 2011 to December 2013), the nine European countries forming the HeERO consortium will carry out the start-up of an interoperable and harmonised 112 based in-vehicle emergency call system.

All the partners are sharing the same high-level objective: prepare the local e112 eCall infrastructure necessary for the provision of a sustainable eCall service for the European citizens and share their experiences with the other EU Members and Associated States.

The eCall system will help achieving the EU's objective to decrease the number of severe road injuries and fatalities to 50%. The project is partially funded by the European Commission under the ICT PSP programme.

HeERO Consortium

The HeERO Consortium is composed of ERTICO - European Road Transport telematics Implementation (Coordination Organisation as Project Coordinator), EENA - European Emergency Number Association ( Project Dissemination Leader) and representatives from 9 European countries:

  • Croatia
  • Czech Republic
  • Finland
  • Germany
  • Greece
  • Italy
  • Netherlands
  • Romania
  • Sweden

Major objectives

Expected final results for participating countries


HeERO will deliver a set of reports on eCall implementation and best practices which will help and accelerate the deployment of the service in the participating Member States and also in the countries not involved in the pilots.

Therefore the most important long term impact in Europe is the deployment of a sustainable and interoperable eCall service across all countries. This will lead to increased road safety as eCall is one of the most promising road safety systems.

From the stakeholders’ point of view, HeERO pilot gives to other national and international stakeholders, apart from the rescue services, the possibility to get involved in the project and take part in the whole eCall service chain, preparing themselves for the introduction of the eCall service all over Europe.

Further information: www.heero-pilot.eu